Privacy Policy

1. Introduction

BC Recovery respects your privacy and is committed to protecting your personal information when you use our website or contact us for vehicle recovery, roadside assistance, transport, or vehicle purchasing services.

2. Information We Collect

We may collect your name, phone number, email address, vehicle registration, vehicle location, vehicle details, and information about the service you require.

3. How We Use Your Information

Your information is used to respond to enquiries, arrange recovery or transport services, provide quotes, process vehicle purchases, and communicate with you about your request.

4. Contact & WhatsApp Information

If you contact BC Recovery by phone, email, or WhatsApp, we may use the information you provide to arrange and manage your requested service.

5. Sharing Your Information

We do not sell your personal information. Where necessary, information may be shared with relevant service providers, garages, insurers, or other parties involved in completing your requested service.

6. Payment Information

Where payments are made, payment details are processed through the relevant payment provider. BC Recovery does not retain unnecessary payment card information.

7. Website Security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, or disclosure.

8. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better user experience.

9. Your Privacy Rights

You may contact BC Recovery to request access to, correction of, or information about the personal data we hold about you, subject to applicable UK data protection laws.

10. Contact Us

For privacy-related questions or requests, contact BC Recovery at brendancarville21@gmail.com or 07907 506968. Our head office is located in Belfast, Northern Ireland.